Frequently Asked Questions

Our minimum order quantity varies by product type. Generally, we require a minimum of 200-500 pieces per style/color combination. For t-shirts and basic garments, the MOQ is 500 pieces. For more complex items like dresses or uniforms, it's typically 200-300 pieces. Contact us for specific MOQ requirements for your project.

Our standard production time is 15-30 business days from confirmed order and receipt of materials. This timeline includes:

• Sample approval: 3-5 days
• Material sourcing: 5-7 days
• Production: 10-20 days
• Quality control & packaging: 2-3 days

Rush orders may be accommodated with additional fees.

We offer both options for maximum flexibility:

We source fabric: We have established relationships with premium fabric suppliers and can source materials according to your specifications. This includes cotton, polyester, blends, and specialty fabrics.

Customer provided fabric (CMT): You can supply your own fabric, and we'll handle cutting, manufacturing, and trimming. We require 10-15% extra fabric for production waste and samples.

Absolutely! Our design team offers comprehensive design services:

• Pattern making and grading
• Technical sketches and spec sheets
• Fit sample development
• Design consultation and modifications
• Size chart development

Whether you have a concept sketch or need help developing an idea from scratch, we can assist you through the entire design process.

Quality is our top priority. Our quality control process includes:

• Incoming material inspection
• In-line production monitoring
• Pre-final inspection at 80% completion
• Final random inspection (AQL 2.5 standard)
• Pressing and packaging quality check

We're ISO 9001:2015 certified and maintain detailed quality documentation for all orders.

For new customers, we typically require:

• 50% deposit upon order confirmation
• 50% balance before shipment

For established customers, we offer:

• 30% deposit, 70% against shipping documents
• Letter of Credit (L/C) terms
• Net 30 payment terms (subject to credit approval)

We accept wire transfers, PayPal, and major credit cards.

Yes, we ship worldwide! We have experience with international logistics and can handle:

• Export documentation and customs clearance
• Air freight and sea freight options
• FOB, CIF, and door-to-door delivery terms
• Consolidated shipping for multiple destinations

Shipping costs and delivery times vary by destination and shipping method. We'll provide detailed shipping quotes with your order.

Yes, we strongly recommend samples before bulk production. We offer:

• Pre-production samples: Made exactly as your bulk order will be
• Fit samples: For size and fit approval
• Material samples: Fabric swatches and color matching
• Development samples: For design refinement

Sample costs range from $50-200 per style depending on complexity. Sample fees are often credited back against bulk orders.

Our facility maintains several important certifications:

• ISO 9001:2015 (Quality Management)
• OEKO-TEX Standard 100 (Textile safety)
• WRAP (Worldwide Responsible Accredited Production)
• BSCI (Business Social Compliance Initiative)
• GOTS (Global Organic Textile Standard) certified partners

We're committed to ethical manufacturing and sustainable practices.

Getting started is easy! Here's our simple process:

1. Contact us with your project details and requirements
2. Receive a quote within 24-48 hours
3. Approve the quote and provide detailed specifications
4. Sample development and approval
5. Production start after deposit and final confirmation

Use our contact form, email us directly, or call to discuss your project with our team.